AI Reputation Manager monitors, analyzes, and optimizes how a brand appears in AI search results (e.g., ChatGPT, Gemini, Bing AI). This tool allows the user to ask AI specific questions about a brand to understand what responses the AI models return, giving users deeper insight into how their brand is perceived in an AI search.

Sharpen your edge with streamlined workflows, real-time review alerts, and AI tools that keep your brand one step ahead.

Learn how to design and send custom surveys.

Faced with data overload, Ed Napleton Automotive Group used the power of Journey Insights to connect feedback to the customer journey; resulting in 5000+ new Google reviews and a jump in star rating.

Reputation’s Reviews solution helps businesses manage and respond to third-party reviews quickly and easily. All reviews for your business will be aggregated into a single reviews feed. Watch this video to learn how to manage your reviews.

Use the Voice of Brand dashboard to view the consistency of review responses, as well as automated scoring and insights to simplify the process of monitoring reviews.

Use Competitive Insights to easily compare business performance against competitors at both brand and location levels to gain a clear understanding of the competitive landscape, identify areas for improvement, inform strategic planning, and ultimately drive business success.