Education
# Education
AI Reputation Manager - Platform Training
AI Reputation Manager monitors, analyzes, and optimizes how a brand appears in AI search results
(e.g., ChatGPT, Gemini, Bing AI). This tool allows the user to ask AI specific questions about a brand
to understand what responses the AI models return, giving users deeper insight into how their brand
is perceived in an AI search.
Reputation IQ analyzes customer reviews and feedback to generate AI-powered insights, helping businesses understand customer sentiment and feedback patterns from review data.
# Education
Reputation’s Reviews solution helps businesses manage and respond to third-party reviews quickly and easily. All reviews for your business will be aggregated into a single reviews feed. Watch this video to learn how to manage your reviews.
# Education
Use the Voice of Brand dashboard to view the consistency of review responses, as well as automated scoring and insights to simplify the process of monitoring reviews.
# Education
Use Competitive Insights to easily compare business performance against competitors at both brand and location levels to gain a clear understanding of the competitive landscape, identify areas for improvement, inform strategic planning, and ultimately drive business success.
# Education
The Surveys solution allows you to build and send tailored customer surveys to assess performance and uncover hidden customer service issues. Once you learn how to design and activate your survey, it’s important to monitor the results in your results feed.
# Education
Learn how to use Actions to configure custom workflows and increase SLAs for responding to customer feedback.
# Education
# Education
Use the Reputation Mobile App to access your reputation data on-the-go on your mobile device (iOS | Android).
# Education
Reputation’s Inbox solution is your single-feed command center to track and respond to all customer and prospective customer feedback. Inbox collects all conversations from multiple sources and channels.
# Education