THAT’S A WRAP! December’s Feature Release & a Look Ahead to 2025

As the holiday season approaches, we’re not just celebrating what’s new, we’re reflecting on key releases that elevated your experience throughout the year. This December, we’re wrapping up a year of innovation with new features and product enhancements to Reviews, Listings, Surveys and more.

Check out all these exciting updates in the December edition of What’s NEW in Product, available this Thursday on reputation.com. 

As an added gift, we’re giving you a sneak peek into some exciting changes coming in 2025. Our newly revamped customer community, brand new training platform for Rep Academy, as well as a personal invitation to join us for the Winter 2025 Product Release and Roadmap webinar - your front-row seat to what’s next! 

This holiday season, we’re unwrapping something truly special: the 2025 800 Awards – and the launch of the 900 Award!

🏆 The 800 Award

The 800 Award recognizes businesses whose locations achieve a Reputation Score of 800+ by December 31, 2024. This score reflects a relentless commitment to delivering exceptional customer experiences through the power of feedback.

🎁 Introducing The NEW 900 Award

New this year, the exclusive 900 Award Club honors the best of the best—locations reaching a Reputation Score of 900+. It's the ultimate symbol of customer-centric excellence!

Our 2025 winners will be announced on February 4, 2025. To help our winners celebrate, we will provide a range of customizable assets you can download for free! Learn More

GIFTS FOR YOU

1. Rep Academy Re-Launch
2. We are excited to announce a new learning experience coming to our customers! Rep Academy is our self-guided online learning portal, complete with training courses, videos, guides, and more. Starting January 6, 2025, Rep Academy will be accessible to our users by clicking on the Resources tab and accessing Platform Education from the left side panel in the Reputation platform. 
3. Winter 2025 Product Release & Roadmap
4. Unlock powerful new ways to gain deeper insights, enhance your reputation performance, and accelerate growth in 2025. Join Louay Bachir, Vice President of Product and Industry Marketing, and special guests as they unveil our winter 2025 product launch. Plus, hear from Cassie Sneed, Director of Customer Marketing, on an exclusive preview of our exciting new learning and & community programs built just for you! Register Now
5. ICYMI: December Social Lunch N Learn On Demand
6. Meet your customers where they are! Learn how posting on social media can make your brand stand out from the competition. Watch On Demand

Deck the Halls with Customer Success ❄️

1. VIDEO INTERVIEW | How Amsdell Companies Drove a 4X Increase in Review Volume During National Leave a Review Day. Watch Now