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Newsletter | Reputation's September Issue

Discover how AI has changed the game, and lean how to stay ahead of your competitors.

The New Rules of Reputation Management and How You Win

Learn how to design and send custom surveys.

Building a Survey - Platform Training

Westfield added Reputation's Comment Strength Meter to its surveys, resulting in a 40% increase in comment length, providing richer data for better decision-making. 

Westfield drives a 40% uplift in customer insights with the Comment Strength Meter

We’ve reimagined Surveys with a modern, intuitive design that makes it easier to gather richer, more meaningful insights.In this live webinar, you’ll discover how Reputation Surveys’ improved usability, modern interface and more intuitive navigation helps leading brands:<ol><li data-list="bullet">Capture feedback at every stage of the customer journey</li><li data-list="bullet">Boost survey engagement and completion rates far beyond industry norms</li><li data-list="bullet">Transform raw sentiment into actionable insights that drive measurable growth</li><li data-list="bullet">Convert private feedback into positive public reviews to elevate your brand</li></ol>

Dimensions of Data — Turning Surveys Into Strategic Growth

<h2>Your customers are talking. Are they sharing the story you want the world to hear?</h2>Join us September 8 to see how to act on customer feedback in real time.On September 8, we will unveil Reputation Intelligence, the AI-native platform built to put you ahead. It brings every review, comment, and survey into one powerful platform so you can act faster, make smarter decisions, and earn lasting trust.Join us live to discover how to:<ol><li data-list="ordered">Turn thousands of conversations into one clear voice</li><li data-list="ordered">Transform feedback into actions that fuel growth</li><li data-list="ordered">Win consumer trust before your competitors do</li></ol>Reserve your spot now and be among the first to experience the future of reputation management. <h3>If you are located in the UK or Europe, please&nbsp;<a href="https://reputation.swoogo.com/Reputation-Intelligence-UK/begin" rel="noopener noreferrer" target="_blank">register</a>&nbsp;for the virtual event happening on 9 September at&nbsp;3PM BST \\ 4PM CEST.</h3>

Reputation's New Era of AI: A Virtual Event

Dimensions of Data&nbsp;is Reputation’s new webinar series exploring how forward-thinking organizations are unifying reputation data and applying AI-powered analytics to drive smarter decisions, better customer experiences, and faster growth.Unlock a clearer view of the customer journey — and your reputation.Join our live webinar to learn how to connect reviews and survey data directly to the moments that matter. Discover how to monitor sentiment, pinpoint friction, and take action across every stage of the consumer experience.In this session, you’ll learn how to:&nbsp;<ol><li data-list="bullet">Map customer feedback to specific stages of the journey.</li><li data-list="bullet">Measure reputation performance at both the brand and location levels.</li><li data-list="bullet">Leverage out-of-the-box journey stages based on decades of industry data.</li></ol>Don’t miss this opportunity to turn insights into action.

Dimensions of Data

📌 Join host, <a href="https://www.linkedin.com/in/liz-carter-a9842a2/" rel="noopener noreferrer" target="_blank">Liz Carter</a>, along with panelists <a href="https://www.linkedin.com/in/cjphd/" rel="noopener noreferrer" target="_blank">Carter Rees, PhD</a> and <a href="https://www.linkedin.com/in/kemenyc/" rel="noopener noreferrer" target="_blank">Carlos Kemeny, PhDx2</a> who will share their knowledge on where AI is taking us with customer feedback—and how you can get ahead.

AI is Here: Is Your Brand Ready?

Join us for our upcoming Spring Product Release webinar, where we'll unveil powerful new capabilities across the Reputation platform designed to make feedback more actionable, insights more strategic, and your customer experience programs more&nbsp;impactful. Whether you're in healthcare, automotive, or multi-location retail, this release is packed with innovations you can put to work right away.Take advantage of this opportunity to discover:<ol><li data-list="bullet">The upgraded&nbsp;Reviews Feed Experience, designed to streamline how you view and act on customer reviews across all sources.</li><li data-list="bullet">Journey Insights&nbsp;now available for all customers! See your feedback data broken down by each stage of your consumer's journey to pinpoint key moments and trends in the experiences you provide.</li><li data-list="bullet"> And you won't want to miss our sneak peek into what's coming down the pipe </li></ol>

Spring Product Release: The New Era of Feedback and Insights

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