Westfield added Reputation's Comment Strength Meter to its surveys, resulting in a 40% increase in comment length, providing richer data for better decision-making. 

Westfield drives a 40% uplift in customer insights with the Comment Strength Meter

The dashboard provides insight on your company’s performance with regard to Reputation Score and additional metrics.

Dashboard - Platform Education

Faced with data overload, Ed Napleton Automotive Group used the power of Journey Insights to connect feedback to the customer journey; resulting in 5000+ new Google reviews and a jump in star rating.

How Napleton Auto Drove 5,000+ New Reviews with Reputation’s Journey Insights

Reputation’s Reviews solution helps businesses manage and respond to third-party reviews quickly and easily. All reviews for your business will be aggregated into a single reviews feed. Watch this video to learn how to manage your reviews.

Reviews Feed - Platform Training 

<h2>Your customers are talking. Are they sharing the story you want the world to hear?</h2>Join us September 8 to see how to act on customer feedback in real time.On September 8, we will unveil Reputation Intelligence, the AI-native platform built to put you ahead. It brings every review, comment, and survey into one powerful platform so you can act faster, make smarter decisions, and earn lasting trust.Join us live to discover how to:<ol><li data-list="ordered">Turn thousands of conversations into one clear voice</li><li data-list="ordered">Transform feedback into actions that fuel growth</li><li data-list="ordered">Win consumer trust before your competitors do</li></ol>Reserve your spot now and be among the first to experience the future of reputation management. <h3>If you are located in the UK or Europe, please&nbsp;<a href="https://reputation.swoogo.com/Reputation-Intelligence-UK/begin" rel="noopener noreferrer" target="_blank">register</a>&nbsp;for the virtual event happening on 9 September at&nbsp;3PM BST \\ 4PM CEST.</h3>

Reputation's New Era of AI: A Virtual Event

Dimensions of Data&nbsp;is Reputation’s new webinar series exploring how forward-thinking organizations are unifying reputation data and applying AI-powered analytics to drive smarter decisions, better customer experiences, and faster growth.Unlock a clearer view of the customer journey — and your reputation.Join our live webinar to learn how to connect reviews and survey data directly to the moments that matter. Discover how to monitor sentiment, pinpoint friction, and take action across every stage of the consumer experience.In this session, you’ll learn how to:&nbsp;<ol><li data-list="bullet">Map customer feedback to specific stages of the journey.</li><li data-list="bullet">Measure reputation performance at both the brand and location levels.</li><li data-list="bullet">Leverage out-of-the-box journey stages based on decades of industry data.</li></ol>Don’t miss this opportunity to turn insights into action.

Dimensions of Data

📌 Join host, <a href="https://www.linkedin.com/in/liz-carter-a9842a2/" rel="noopener noreferrer" target="_blank">Liz Carter</a>, along with panelists <a href="https://www.linkedin.com/in/cjphd/" rel="noopener noreferrer" target="_blank">Carter Rees, PhD</a> and <a href="https://www.linkedin.com/in/kemenyc/" rel="noopener noreferrer" target="_blank">Carlos Kemeny, PhDx2</a> who will share their knowledge on where AI is taking us with customer feedback—and how you can get ahead.

AI is Here: Is Your Brand Ready?

Join us for our upcoming Spring Product Release webinar, where we'll unveil powerful new capabilities across the Reputation platform designed to make feedback more actionable, insights more strategic, and your customer experience programs more&nbsp;impactful. Whether you're in healthcare, automotive, or multi-location retail, this release is packed with innovations you can put to work right away.Take advantage of this opportunity to discover:<ol><li data-list="bullet">The upgraded&nbsp;Reviews Feed Experience, designed to streamline how you view and act on customer reviews across all sources.</li><li data-list="bullet">Journey Insights&nbsp;now available for all customers! See your feedback data broken down by each stage of your consumer's journey to pinpoint key moments and trends in the experiences you provide.</li><li data-list="bullet"> And you won't want to miss our sneak peek into what's coming down the pipe </li></ol>

Spring Product Release: The New Era of Feedback and Insights

Meet Reputation’s Learning Management Team and gain valuable knowledge you will need to be successful on the Reputation Platform. In this session you will: <ol><li data-list="bullet">Get walkthrough practice to help you best utilize the platform</li><li data-list="bullet">Find out where to access training, support, and other resources</li><li data-list="bullet">Learn more about the Reputation solutions and how it fits into your business strategy</li></ol>We look forward to seeing you there!

February New Customer Webinar

Designed to help you learn, network, and grow! Discover exclusive resources, organize your own virtual meetups, share expertise, and earn rewards. Now it’s easier than ever to engage and connect.

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