Reputation Rockstars
+00:00 GMT

Education

# Education

Reviews Feed - Platform Training

Reputation’s Reviews solution helps businesses manage and respond to third-party reviews quickly and easily. All reviews for your business will be aggregated into a single reviews feed. Watch this video to learn how to manage your reviews.
All
Use the Voice of Brand dashboard to view the consistency of review responses, as well as automated scoring and insights to simplify the process of monitoring reviews.
# Education
3:43
Use Competitive Insights to easily compare business performance against competitors at both brand and location levels to gain a clear understanding of the competitive landscape, identify areas for improvement, inform strategic planning, and ultimately drive business success.
# Education
4:13
The Surveys solution allows you to build and send tailored customer surveys to assess performance and uncover hidden customer service issues. Once you learn how to design and activate your survey, it’s important to monitor the results in your results feed.
# Education
3:14
Learn how to use Actions to configure custom workflows and increase SLAs for responding to customer feedback.
# Education
3:01
This learning experience is designed for customers who are just getting started on the Reputation platform, complete with helpful links, solution overviews, and practice exercises.
# Education
# Customer Experience