Newsletter | February Round Up
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Show your reputation some love! 💕 Celebrate 800 & 900 Award winners, explore new AI-driven insights, unlock local search strategies, and discover the latest Reputation platform enhancements! 🚀
January 7, 2025 · Last updated on February 10, 2025
Kickstart 2025 with Game-Changing Features to Help Your Business Thrive
The new year is off to a big start at Reputation! The January release is packed with features and enhancements designed to help you turn sentiment into strategy with a stronger platform that delivers richer, actionable insights; go beyond the surface to unlock insights from brand-level performance to individual item-level details; and uncover AI search insights to help you understand how your business appears in AI-driven search results
Highlights include:
- Business Listings: Maximize brand visibility and streamline your listings management strategy
- Reviews: Activate an upgraded Reviews feed experience
- Surveys: Elevate your Surveys with richer feedback and deeper insights
- Insights: Control your brand narrative with AI Reputation Manager
- And a host of innovations coming this winter that will set the tone for a transformative year!
You’ll also find links to our latest guides and reports, loaded with insights to help you enhance your reputation performance.
Explore the Full Release Here
ICYMI: Here's the full 2025 Winter Product Release Webinar. Watch It Here
The 800 & 900 Awards Are Live
Nothing Says “We ❤️ Our Customers” Like a Top-Tier Rep Score
On February 4, we officially announced our 800 & 900 Award winners—an exclusive club of businesses that demonstrate best-in-class customer experience! Achieving a Reputation Score of 800 or higher means your business goes above and beyond to listen to feedback, act on insights, and deliver on brand promises. This year, 14.3% of all Reputation locations earned the 800 Award, while an elite .8% joined the ultra-exclusive 900 Club.
See How You Ranked
Your commitment to your customers doesn’t go unnoticed—why not wear your heart on your sleeve storefront and celebrate? 🎉 From custom pizzas showcasing Reputation Scores to social media spotlights, our customers have found creative ways to spread the love.
Click Here to Explore Ideas
Upcoming Webinars
- Supercharge Your Listings Management Strategy with Local Search Insights on Wednesday February 12 at 11AM EST
- In this webinar, you’ll learn:
- Why local SEO is a critical piece of your online reputation strategy
- How Local Search Insights compliments any business listings strategy to drive more demand and gain deeper local insights
- Best practices for getting started with Local Search Insights
- Register Now
Transform25 Registration is Now OPEN 📣
Reputation’s premier CX Insight and Marketing conference returns in May! Transform is more than just a conference—it’s your gateway to transformative insights and cutting-edge strategies for 2025 and beyond.
When? May 15, 2025
Where? Convene 22 Bishopsgate, London
What you'll gain:
- Get insider perspectives directly from senior leaders as they share the strategies propelling their organizations forward.
- Be the first to explore Reputation’s game-changing innovations for 2025, unveiled by our visionary senior management team.
- Immerse yourself in hands-on product sessions, live demonstrations, and in-depth training designed to supercharge your knowledge and skills.
- Connect with industry leaders, exchange success stories, and collaborate on strategies that set the benchmark for excellence.