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Newsletter | February Round Up

Newsletter | February Round Up

Show your reputation some love! 💕 Celebrate 800 & 900 Award winners, explore new AI-driven insights, unlock local search strategies, and discover the latest Reputation platform enhancements! 🚀

January 7, 2025 · Last updated on February 10, 2025
Newsletter | February Round Up

Kickstart 2025 with Game-Changing Features to Help Your Business Thrive

The new year is off to a big start at Reputation! The January release is packed with features and enhancements designed to help you turn sentiment into strategy with a stronger platform that delivers richer, actionable insights; go beyond the surface to unlock insights from brand-level performance to individual item-level details; and uncover AI search insights to help you understand how your business appears in AI-driven search results

Highlights include:

  1. Business Listings: Maximize brand visibility and streamline your listings management strategy 
  2. Reviews: Activate an upgraded Reviews feed experience
  3. Surveys: Elevate your Surveys with richer feedback and deeper insights
  4. Insights: Control your brand narrative with AI Reputation Manager
  5. And a host of innovations coming this winter that will set the tone for a transformative year!

You’ll also find links to our latest guides and reports, loaded with insights to help you enhance your reputation performance.

Explore the Full Release Here

ICYMI: Here's the full 2025 Winter Product Release Webinar. Watch It Here


The 800 & 900 Awards Are Live

Nothing Says “We ❤️ Our Customers” Like a Top-Tier Rep Score

On February 4, we officially announced our 800 & 900 Award winners—an exclusive club of businesses that demonstrate best-in-class customer experience! Achieving a Reputation Score of 800 or higher means your business goes above and beyond to listen to feedback, act on insights, and deliver on brand promises. This year, 14.3% of all Reputation locations earned the 800 Award, while an elite .8% joined the ultra-exclusive 900 Club.

See How You Ranked

Your commitment to your customers doesn’t go unnoticed—why not wear your heart on your sleeve storefront and celebrate? 🎉 From custom pizzas showcasing Reputation Scores to social media spotlights, our customers have found creative ways to spread the love.

Click Here to Explore Ideas


Upcoming Webinars

  1. Supercharge Your Listings Management Strategy with Local Search Insights on Wednesday February 12 at 11AM EST
  2. In this webinar, you’ll learn:
  3. Why local SEO is a critical piece of your online reputation strategy
  4. How Local Search Insights compliments any business listings strategy to drive more demand and gain deeper local insights
  5. Best practices for getting started with Local Search Insights
  6. Register Now


Transform25 Registration is Now OPEN 📣

Reputation’s premier CX Insight and Marketing conference returns in May! Transform is more than just a conference—it’s your gateway to transformative insights and cutting-edge strategies for 2025 and beyond. 

When? May 15, 2025

Where? Convene 22 Bishopsgate, London

What you'll gain: 

  1. Get insider perspectives directly from senior leaders as they share the strategies propelling their organizations forward.
  2. Be the first to explore Reputation’s game-changing innovations for 2025, unveiled by our visionary senior management team.
  3. Immerse yourself in hands-on product sessions, live demonstrations, and in-depth training designed to supercharge your knowledge and skills.
  4. Connect with industry leaders, exchange success stories, and collaborate on strategies that set the benchmark for excellence.

RSVP Now

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